Warranty Coverage and Policies

ARCTIC ONE-YEAR LIMITED WARRANTY

Unless otherwise specified, all Arctic MFG products are covered by a one (1) year limited warranty against manufacturer defects.
This warranty applies exclusively to items purchased directly from our authorized dealers. Purchases made through third-party sellers, resellers, or for used/pre-owned products are not covered.
Any damages, costs, or charges related to installation, labor, removal, or repair are not covered.
Consequential, incidental, or indirect damages of any kind are not covered.
Damage resulting from moving, transportation, or installation is not covered.
Shipping-related damage to the original order (coverage falls under the seller’s shipping policy) is not covered.
Damage caused by abuse, misuse, neglect, mishandling, alteration, or faulty installation is not covered.
Damage or deterioration resulting from the use of chemicals, cleaning agents, or other substances is not covered. Users are solely responsible for confirming compatibility before use.
Compliance with local, state, or national building/plumbing codes is not covered. Buyers are responsible for ensuring compliance prior to purchase and installation.
Variations in raw materials, including natural grain, knots, mineral streaks, and color differences, are inherent and not considered defects.
Wood, veneer, and lumber products may change in color, texture, or surface appearance over time due to exposure to light, oxygen, temperature changes, or humidity. These natural changes are not covered under warranty.
While Arctic MFG will make reasonable efforts to provide a close color/style match for replacement parts, exact matches cannot be guaranteed.
Coverage applies only to the original purchaser and the original installation site. If the product is moved, resold, or reinstalled elsewhere, the warranty becomes void.
Arctic MFG must be notified in writing immediately upon discovery of any defect, with a detailed description provided.
Claims must include proof of purchase showing the original order information and date. Incomplete submissions may not be processed.
Arctic MFG reserves the right to request photographs, videos, or additional documentation to verify claims. Failure to provide requested evidence may result in denial of the claim.
Upon verification and approval by Arctic MFG, defective products or parts will be repaired or replaced at the company’s discretion.
Any product, part, or component repaired or replaced under this warranty will be covered only for the remaining duration of the original warranty period.
This warranty provides the sole and exclusive remedy for product defects. No other express or implied warranties apply, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
Arctic MFG reserves the right to modify or update this warranty policy at any time, without prior notice.

Terms of the Warranty

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Warranty Coverage and Policies

ARCTIC ONE-YEAR LIMITED WARRANTY

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